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All Ambesa 1993 pieces are currently available through pre-order only. Because each item is prepared with care and limited production, shipping times are longer than standard orders.

• 
  EU Countries: estimated shipping time 21–31 days
  
• 
  Non-EU Countries: estimated shipping time 27–35 days
  

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that pre-order purchases can only be cancelled within 24 hours after placing the order. Returns are accepted only for damaged or incorrect items upon arrival.

Why does shipping take longer?

Ambesa 1993 now operates through a pre-order system to maintain exclusivity, quality, and limited stock production. This means every order is prepared specifically for customers after purchase.

Do you ship worldwide?

No, we ship in europe and few middle east countries. Shipping times may vary depending on your location and customs processing.

Will I receive tracking information?

Yes. Tracking details will be sent to your email once your package has been shipped.

Can I change or cancel my order?

Orders can only be changed or cancelled within 24 hours after purchase. After production begins, modifications are no longer possible.

What if my item arrives damaged?

If your order arrives damaged or incorrect, contact us immediately with photos of the issue and we will help resolve it.

Our customer service team is available during weekdays only.

• 
  Monday – Friday
  
• 
  8:00 AM – 5:00 PM
  

We aim to respond to all inquiries as quickly as possible during working hours.

For support, collaborations, or questions:

ambesa1993@gmail.com